Print Operations Overview

Service Availability Disclaimer

Started in 2005, the Knight ADRC poster printing service was originally only available to Center-affiliated research investigators. As a courtesy, and to promote the dissemination valuable research data, the Center extended the poster service to all of WashU.

The poster service is not a for-profit business. It is operated and managed by one staff member who has additional job duties. While every attempt is made to adhere to our Wednesday print schedule, the availability of the poster service is subject to change without notice due to weather, staff availability, Center-related emergencies, tech/hardware failure, other IT-related issues, and other situations not listed here. While extremely rare in our 20+ year history, printing may be canceled at the last minute due to one of these situations.

If you are not comfortable with a potential disruption in our print service, we recommend you print elsewhere. A list of other printers is provided in the last question on the FAQ page.

Refer to our FAQ for more important details on how we operate including information on other locations where you can print posters.

WUSM observed holidays and other emergencies may impact our ability to print; however, any outages will be listed at the top of the Order Form as far in advance as possible.

Accepted File Formats

  • Adobe PDF (High or Press Quality preferred if possible)
  • All Other Formats: Export to a PDF (at High or Press Quality if possible)

*Once you create a PDF, open it and verify the file’s actual dimensions. If you submit an 8.5″ x 11″ PDF for printing and mark the order form to scale it to 36″ or 42″, we will print that file exactly as requested and you will be charged for it!

Properly Create a PDF from PowerPoint

As of 1/1/2023 we no longer accept PowerPoint files. You will need to export a PDF of your slide. Follow the instructions below to create the correct type of PDF so we can print your poster.

  • Mac Computers: To properly create a PDF from PowerPoint, select File > Export within PowerPoint. Verify the file type is set to PDF.
  • Windows Computers: Select File > Export. Select the Create PDF/XPS Document and then click the Create PDF/XPS button.
  • DO NOT print the PowerPoint slide to a PDF or use Save As to create a PDF.
  • If you do not see the option to do File > Export, your version of PowerPoint is out of date. Follow the instructions HERE to update your version of Office.
  • ALTERNATIVE OPTIONS: If you are unable to upgrade your version of PowerPoint, you can use a free, online file-converter such a Covert.io or Zamzar; however, you should thoroughly review the created PDF before submitting an order to us. This is particularly true if you are using an online conversion service with a MacOS source file. As with any submitted file for printing through us, you are responsible for any error contained within your PDF.
  • IMPORTANT STEP: Once your PDF has been created, open it and verify the page sizing matches your PowerPoint’s slide dimensions. In Adobe Acrobat Reader click File > Properties (Document Properties) > Description tab. Within the Advanced Information section, you’ll find Page Size.

Print-Ready Files

All files submitted to the Knight ADRC are to be considered “print-ready.” This means that we assume you have read all of the information provided regarding poster printing on this website, have properly proofed your file and that you understand how to determine what your poster will look like when printed by using a program’s zoom/magnification function, and understand that we will not edit the contents of your submitted file in any way before printing. We will print exactly what you provide at the sizing you select on the order form.

We are not responsible for typos or for graphics that appear pixelated when you insert images that are of insufficient resolution for the printed size you request on the order form. Any reprints due to designer error are charged at full cost. Since we print on Wednesdays, and are only in the office while printing, a reprint may not be possible.

Refer to our FAQ regarding submitting revised files for printing. Check over your work carefully before submitting it for printing!

We DO NOT have time to verify every detail of your poster or to wait for replies/new files for problems that could have been avoided by reviewing the information provided on this site. We provide all of the tools/instructions so you can determine what your poster will look like when printed. Review the information provided and email posters@abraxas.wustl.edu with any questions BEFORE the day of submission.

Important Design Guidelines

Thoroughly review all of the information below as it key to understanding how to design a poster that we can print. It also contains information on how to design an effective poster in addition to info on how to predict what your printed poster will look like.


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Questions? Please reach out to posters@abraxas.wustl.edu.