Streaming or video playback problems?
Video players that load but display error messages such as “Temporarily Unavailable” indicate a temporary problem with the streaming provider or content delivery network (CDN). There is no reason to email us regarding this as it is outside of our control. Engineers for the provider and/or CDN are working to resolve the problem. Refresh the training page again at a later time.
If the video player fails to load in the webpage or the videos buffer repeatedly while attempting to watch them, multiple issues outside of our control (such as being behind a firewall) can cause these situations. Consult our Streaming Requirements page for more information.
Accessing CDR Worksheets
Access to each training module’s worksheet packet is provided via a public link to a Box share. A Box account is NOT required to download the worksheets. You do NOT need to login to Box to download the worksheets.
In rare circumstances your institution’s firewall policies may prevent access. You will need to refer your IT support to this Box Firewall Configuration page. We are unable to assist you with access to the worksheets.
Other options to access the worksheet packets are:
- downloading them to your mobile device over cellular data (not WiFi if in the same location as the firewall) and emailing yourself the PDFs
- downloading them on a network other than the same network that has the firewall restriction (such as your home network)
- providing the training page’s URL to your IT staff and having them download each module’s PDF packet for you
How to bookmark web pages
- Internet Explorer, Chrome, Firefox, Safari and Opera Instructions
- For situations that deviate from the instructions provided at the link above, consult your IT support.
Lost your place in training?
If you failed to bookmark (also referred to as Add to Favorites) the module you are on when you stopped training, or had a computer glitch that has prevented you from picking up where you left off, you can use the links below to request resume your training. Note that if you are taking training for a private, contracted study, you may be asked to enter your password to access the training. Contact your study coordinator if you are unsure of the required password. We are unable to provide you the password.
Public Training (Path A)
Intended path for new trainees not previously certified or trainees that have been specifically directed to take this training by their study coordinator.
Public Training (Path B)
Intended path for trainees previously certified within 5 years from today’s date or trainees that have been specifically directed to take this training by their study coordinator.
A3/A45 Study Training (Path A)
Intended path for new trainees not previously certified, trainees certified more than 2 years ago from today’s date, or trainees that have been specifically directed to take this training by their study coordinator.
A3/A45 Study Training (Path B)
Intended path for trainees previously certified within 2 years from today’s date or trainees that have been specifically directed to take this training by their study coordinator.
Training intended for new trainees not previously certified or trainees that have been specifically directed to take this training by their study coordinator.
CHU189678_JP40959 Training (Path A)
Intended path for new trainees not previously certified, trainees certified more than 5 years ago from today’s date or trainees that have been specifically directed to take this training by their study coordinator.
CHU189678_JP40959 Training (Path B)
Intended path for trainees previously certified within 5 years from today’s date or trainees that have been specifically directed to take this training by their study coordinator.
Cogstate Rater Academy Training (Path A)
Intended path for new trainees not previously certified, trainees certified more than 2 years ago from today’s date or trainees that have been specifically directed to take this training by their study coordinator.
Cogstate Rater Academy Training (Path B)
Intended path for trainees previously certified within 2 years from today’s date or trainees that have been specifically directed to take this training by their study coordinator.
This training is specific to DIAN TU & Observational ONLY and is not compatible with any other training offered from the Knight ADRC. This training is intended for new trainees not previously certified, trainees being recertified, or trainees that have been specifically directed to take this training by their study coordinator.
Training intended for new trainees not previously certified or trainees that have been certified more than 5 years ago from today’s date.
NN6535-7519 CDR Training
Training intended for new trainees not previously certified or trainees that have been certified more than 5 years ago from today’s date.
PLAN Study Training (Path A)
Intended path for new trainees not previously certified or trainees that have been specifically directed to take this training by their study coordinator.
PLAN Study Training (Path B)
Intended path for trainees certified more than 5 years ago from today’s date or trainees that have been specifically directed to take this training by their study coordinator.
Request copy of CDR certificate
Looking for a copy of a lost CDR Certificate? Request CDR Certificate Form
Obtaining technical support
ALL technical support for training is provided via email (Mon-Fri, 8am-4pm Central Time, excluding holidays). If you have a questions related to CDR training that are not covered by this page or the links to other support pages contained on this page, email webmaster@abraxas.wustl.edu.